Zeincro has joined forces with Excelya to provide comprehensive services across Europe that will best serve our customers’ needs. Together, we have become The Excelya Group.

Quality - Compliance

ZEINCRO has built a Quality Management system comprising of internal standard operating procedures (SOPs) and working instructions which are continuously monitored, maintained and improved. Zeincro is certified for its Quality Management system according ISO 9001:2008 by TUV Rheinland since 2002 and is inspected every year for the compliance of all departments and services to the set quality standards.


ZEINCRO adheres to ICH/GCP and relevant GxPs guidelines, international and local regulatory laws and requirements, business ethics and established standards and specifications related to the execution of operational processes and procedures.


Focus on quality and disciplined operating mechanisms around everyday compliance and inspection / audit readiness is our utmost priority.

Quality - Compliance 

Internally operational metrics, including Quality metrics, are reviewed regularly and through internal audits and our Quality Management review we assess the overall effectiveness of our Quality Management System – identifying and assigning actions for continuous improvement.


We are continuously seeking ways to improve our technologies, procedures and the results we deliver to our customers.


The provision of quality services is implemented with coordinating efforts of the management and personnel of the company in order to:

  • Create responsibility, cooperation and teamwork of the personnel.
  • Establish the best organizational structure, technical, management and administrative process.


The Quality in our procedures and provided services and the compliance to requirements is ensured in multiple ways such as:

  • The strict implementation of our Standard Operating Procedures (SOPs).
  • Continuous training of personnel including assessment and compliance controls.
  • Internal audits at regular intervals and audits conducted from our clients, wishing to ensure our Quality Standards.
  • Implementation of a CAPA system with root cause analysis and close follow up as a path towards improvement and effectiveness of the Quality Management System
  • ISO 9001:2015 Quality Management System, according to which we are certified.


ZEINCRO is a leading contract research organization covering more than 21 countries in Europe, with a special focus in the region of Central and South Eastern Europe (Albania, Austria, Bulgaria, Cyprus, Czech Republic, Germany, Estonia, FYROM, Greece, Hungary, Latvia, Lithuania, Malta, Moldova, the Netherlands, Poland, Romania, Slovakia, Switzerland, Turkey and Ukraine).

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  • Email:  info@zeincro.com

ZEINCRO : member of

European CRO Federation (EUCROF)

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